FAQ

FAQ

1) Can I pick up my purchased items or have them hand-delivered to save on the postage cost?
YES - when checking out, please select the "Pickup at MOHRS Event" shipping option AND be sure to add the details in the "Special Instructions, Shipping Arrangements, or Comments About Your Order" text box at the bottom. Examples of MOHRS events include the monthly meetings at the Humane Society of Missouri on Macklind, the annual Holiday Animal Boutique, the Spring Boutique, or nearly any Thursday night at "The Bunny House" shelter. We can hold any purchases for up to 30 days.

2) Why do you charge tax?
As we are a licensed business in the state of Missouri based in St. Louis County, we must pay state and local sales tax. Sales tax applies if you are picking up in person or having your purchases shipped to a Missouri address.

3) Are envelopes included with your cards?
YES - most cards include envelopes. Be sure to check the item description in the online catalog for details.

4) Do you offer wholesale/resale or bulk purchases of your products?
YES - please submit an inquiry including your name, e-mail address, and phone number via the Contact Us link on the left menu bar. Be sure to specify what product(s) you are interested in purchasing in wholesale/resale/bulk quantities so we can get back to you with a wholesale price.

5) Can I purchase other items featuring your photographs?
YES - please submit an inquiry including your name, e-mail address, and phone number via the Contact Us link on the left menu bar. Options include, but are not limited to enlargements of any print, canvas prints (any size), mugs, mouse pads, cell phone cases, etc. Please be specific in your request and we'll get back to you with options and price estimates. Please allow 2-3 weeks for any enlargement photo and 6-8 weeks for any custom print job.

6) Do you offer custom services, sittings, projects, etc?
Maybe. Please submit an inquiry including your name, e-mail address, and phone number via the Contact Us link on the left menu bar. Please be specific in terms of what you are looking for, your timeline, etc. Examples may include photo restoration/touchup, custom photo manipulation, outdoors custom photo shoots, etc.

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